14 Jun 5 Reasons Why You’re Business Should Be Using VoIP
When you consider the main reason to use VoIP (Voice over Internet Protocol) in your business, it all comes down to productivity. Experts state that VoIP helps your business thrive, and also saves you money. VoIP has been in business use for over 10 years. Are you yet to adopt this communications trend? Here are the reasons why you shouldn’t miss out any more.
- See All the Detail, Immediately
When you use VoIP instead of traditional telephony you get an instant and highly effective overview of where employees are spending their time, how much call activity is recorded by specific groups and individuals, what the results are from calls, and therefore how effective sales are when broken down across the company. You can use this data to inform your business plans and as tools for motivating and rewarding employees.
- Speak from Anywhere, Anytime
Modern voip gives you flexibility and mobility. Employees can be on a conference call from anywhere – hotel room, home, office, or train. You can take sales calls wherever you are physically located – you just need an internet connection. Teams are better connected and you do not lose any productivity by being out of the office.
- Reduce Your Costs
A business that spends a lot of time on the phone needs to look for the smartest economical option for calling and messaging. The costs for VoIP are generally much lower than you can find for standard telephone networks. You can almost be sure that you will see the difference when you switch. Landlines are more cumbersome and also more expensive, so it no longer makes sense to set up a new landline system or upgrade yours.
- Easy to Set Up and Maintain
Compared to the significant impact of installing telephone lines, VoIP is practically stress-free and easy to set up. The system will operate without any extra hardware required, so long as you have a good internet connection. Once up and running, VoIP is easy to operate with minimal training. As you set up a new VoIP system make sure employees have been coached in making the most of the system and the best benefits they can receive from using it.
- Scale Up or Down
Your business should be using VoIP because you don’t know when you may need a significantly larger or smaller system. With a traditional telephone network it is tough to upscale without expense and disruption. You don’t need any of this with VoIP. You simply upgrade or add users – there is no need to install extra lines or take them out.